Pre-Tax Commuter Benefit

The Pre-Tax Commuter Benefits allows you to pay for certain work-related transportation expenses on a pretax basis as permitted by the IRS. You’ll pay less in taxes, because this money is deducted from your paycheck before federal income or Social Security taxes are withheld. That’s keeping money in your pocket! In most cases, your money is exempt from state and local taxes as well.

Pre-Tax Commuter Benefit Options

There are two types of Pre-Tax Commuter Benefits. You can elect to participate in one or both benefits.

Parking Benefit

  • Pay pretax dollars for work-related parking expenses. Eligible expenses include:
  • Parking expenses at or near your work site
  • Parking expenses at a location from which you commute to work, either by mass transit, qualifying commercial or noncommercial highway vehicle or carpool.

 Transit Benefit

  • Purchase passes or vouchers on a tax-free basis to cover the cost of traveling to and from work. Eligible expenses include costs for mass transit, such as:
  • Subway
  • Train
  • Bus

Vanpool costs are also eligible. A van is generally considered a commuter vehicle if:

  • It seats at least six adults not including the driver
  • At least 80 percent of the vehicle’s mileage is used to transport employees to and from their place of employment
  • At least half of the adult seating capacity is occupied by employees
Ordering Monthly Vouchers

To participate in the Pre-Tax Commuter Benefit you must first register online.

To register:

  1. Go to: www.aetnacommuterhub.com
  2. Click on the hyperlink “Register” on the home page.
  3. Fill in the required information – Remember your name and zip code must be entered exactly the way it is in Costco’s payroll system. That means if it says James on your paycheck and you enter Jim you won’t be able to complete the registration process.
          First Name
          Last Name
          Zip Code
          Company ID – 476693010000
  4. Advance to the next screen
  5. Enter your user name and password.
    • User name = your last name, your 6 digit employee ID number @noemail.com. Example – Smith123456@noemail.com.
    • Password = must be at least 6 characters.
  6. You will be asked for a valid e-mail address. This is especially important because that’s how you get your order confirmations.

 

Once you have completed the registration process you can order vouchers. You’ll want to do this by the 10th of each month for the next month. For example, December 10th is the deadline for ordering January vouchers. Your vouchers will be mailed to you at your home address so make sure Costco always has your current address.

IMPORTANT NOTE: Confirm Your Product Choice page asks you to input a Quantity. Quantity means the number of passes/vouchers you want for each month. Enter 1 in this space unless you wish to receive multiple passes/vouchers for the same month.

Forgot your password or need log in assistance?

 If you have already registered and you have forgotten your password simply click on the “Log In or Password Help” link located on the sign in page and your password will be sent to your email address. For additional assistance please contact the Aetna Service Center at 1-800-814-3543.

Voucher Refunds

In the event you do not receive the voucher or transit pass you ordered or you receive the wrong type of voucher you will have to request a reimbursement from Aetna. The deadline for requesting reimbursement is the 10th of the month for which the pass or voucher is for. For example if you do not receive your voucher for December you must file for a refund by December 10th.

Bus Pass or Other Transit Pass — Purchase your bus pass or transit pass from the appropriate transit authority. Complete the Commuter Benefit Refund Claim Form. Mail the claim form with proof of purchase to Aetna at the address on the claim form.

Vanpool Riders — Pay your monthly Vanpool charge to the Bookkeeper for your Vanpool. Have your Vanpool Bookkeeper complete the Vanpool Proof of Payment form. Complete the Commuter Benefit Refund Claim Form and submit it along with the Vanpool Proof of Payment Form to Aetna.

FAQs

Click here to read answers to frequently asked questions about the Pre-Tax Commuter Benefit.